Privacy Policy

1. Data controller

The data controller is [company name to be completed]. Its contact details are provided in the Legal Notice.

2. Data collected

When you use the contact form, we may collect your name, email address, the subject of your request and the content of your message. You provide this data voluntarily.

3. Purposes and legal bases

Your data is used to respond to your contact or quotation request, manage our communications and, where necessary, prepare a business relationship. Processing is based on the publisher’s legitimate interest in responding to incoming requests and, where applicable, on taking pre-contractual steps at your request.

4. Recipients

Your data is accessible only to authorised persons within [company name to be completed] and, where necessary, to technical service providers acting as processors, including the hosting and email service providers. Your data is not sold to third parties.

5. Retention periods

Contact requests that do not result in a commercial relationship are retained for a maximum period of 3 years from the last contact. Data required for a contractual relationship or legal obligations may be retained for the applicable retention periods.

6. Your rights

You have the right to access, rectify, erase, restrict or object to the processing of your data and, where applicable, the right to data portability. To exercise these rights, contact us at: [dedicated GDPR email address to be completed]. You may also lodge a complaint with the French data protection authority, the CNIL.

7. Transfers outside the European Union

At present, the website does not intentionally transfer personal data outside the European Union. Certain third-party services may nevertheless process data from other countries under their own policies. This section must be updated if new analytics tools, CRM systems, widgets or anti-spam solutions are added.

8. Videos and third-party services

The website may offer videos hosted by YouTube. When a video is activated, YouTube/Google may process certain technical data in accordance with its own privacy policy. We recommend that this content only be loaded after the user has made an explicit choice through a cookie management tool.

9. Cookies

At this time, no advertising or audience-measurement tracker has been identified in the page code. If non-essential cookies or trackers are added, a consent management tool must be implemented before they are placed or read. Cookie settings will then be available through a permanent link in the footer.

10. Updates

This policy may be updated to reflect changes to the website, our services or applicable law.